Case Study: Plumbing & Heating for 10 Luxury New Homes in Warlingham
A Complete Mechanical Package for Chartwell Land & New Homes
At KD Jones Heating Engineers, we recently had the privilege of delivering all plumbing and heating works for a stunning new development in Warlingham, Surrey. Commissioned by Chartwell Land & New Homes, the project involved 10 high-specification family properties, each designed to offer the very best in comfort, efficiency, and long-term value.
From the initial planning stages to final handover, our team worked closely with Chartwell’s project managers and design partners to ensure every element of the heating and plumbing installation was seamlessly integrated. The result is a series of homes that not only look exceptional, but also operate with the latest renewable and sustainable technologies.
Renewable Heating with Air Source Heat Pumps
At the heart of each property’s heating system are Panasonic air source heat pumps. These units extract heat from the air and convert it into usable energy for both space heating and hot water production. For Chartwell, this was an important part of their commitment to future-proofing homes against rising energy costs and environmental targets.
The ASHPs were installed to provide efficient, low-carbon heating, replacing the need for traditional gas boilers. They are paired with high-performance underfloor heating systems, delivering consistent warmth throughout each home. By opting for ASHP technology, the homeowners benefit from reduced running costs, lower carbon footprints, and eligibility for renewable heating incentives.
Underfloor Heating by Nu-Heat
To complement the ASHPs, we worked with Nu-Heat Underfloor and Renewables, who provided a complete system design for the development. This ensured that hot water demands and underfloor heating requirements were carefully balanced for optimum performance.
Each property now enjoys the comfort of underfloor heating across all floors, offering even heat distribution and freeing up wall space from radiators (a major advantage in modern, open-plan living). The system is highly responsive and energy efficient, working in perfect harmony with the air source heat pumps.
Our engineers are experienced Nu-Heat registered installers, meaning the entire process was delivered to the highest industry standards. The pre-planned system design allowed for a smooth installation and gave the client peace of mind that the heating and hot water requirements would be met reliably for years to come.

High Specification Bathroom Installations
Alongside renewable heating, our scope of work included full bathroom installations across all 10 homes. Each bathroom was completed to a high specification, combining functionality with luxury. From stylish tiling and modern fittings to efficient water-saving fixtures, we ensured that every detail met Chartwell’s exacting standards.
As with the heating systems, careful planning and coordination meant the bathroom installations were delivered on schedule, with no compromise on finish. The end result is a collection of bathrooms that complement the overall aesthetic of the homes while providing long-lasting quality.

Smooth Delivery with Chartwell
A key success factor in this project was the excellent collaboration with Chartwell Land & New Homes. Their project managers were organised, professional, and communicative throughout, which allowed us to align our schedules and complete work efficiently.
We pride ourselves on being more than just installers; we are partners in bringing construction projects to life. On this development, that meant adapting flexibly to site conditions, keeping communication open, and ensuring all works were finished to the highest quality.
Ongoing Service & Maintenance
We believe that renewable heating systems should be seen as an investment, and one that delivers value for many years if properly maintained. That’s why, as part of this project, we offered Chartwell and the eventual homeowners a bespoke servicing and maintenance programme.
This includes regular checks on the ASHPs, flushing and balancing of underfloor systems, and ongoing support to maintain system reliability. By protecting the homeowners’ investment, we help ensure that the heating systems remain sustainable, economical, and fully functional for the long term.
The Result
The Warlingham development stands as a showcase of how renewable heating and plumbing can be integrated into modern housing at scale. Ten homes now benefit from:
- Air Source Heat Pumps – Panasonic units providing efficient, low-carbon heating.
- Nu-Heat Underfloor Heating – full coverage, expertly designed for comfort and efficiency.
- Luxury Bathrooms – high specification fittings, stylish design, and practical layouts.
- Long-Term Support – bespoke maintenance plans to protect the homeowners’ investment.
At KD Jones Heating Engineers, we are proud to have delivered this project smoothly and professionally, working alongside Chartwell to create homes that are not only beautiful but built for the future.

Conclusion
This project demonstrates what is possible when high-quality construction is combined with forward-thinking renewable technology and expert installation. By investing in sustainable heating solutions and high-spec plumbing, Chartwell Land & New Homes has delivered properties that will provide comfort, efficiency, and long-term value to their owners.
At KD Jones, we look forward to continuing our work with developers and homeowners across Surrey and beyond, providing reliable heating and plumbing solutions that stand the test of time.